Our company was in the market for a helpdesk software application and after reviewing many others we ran across CFTicket. I was amazed at its ease of use, installation and reasonable price. CFTicket is a perfect fit for our enterprise and we expect it to remain in our infrastructure for years to come as a result of the impressive software development lifecycle that Cornfeed.com adheres too.

The CFTicket development team is working with us each step of the way by sending us code enhancements and fixes between project releases and are always willing to consider suggested improvements to help CFTicket customize to our particular workflow.

I am proud to say that CFTicket Rocks! After searching for months for a solid, effective, and easy-to-use program, I stumbled across CFTicket and am really glad I did.

Being a CF programmer, I REALLY like the fact that this software is not encrypted and allows me to make my own changes to it. However, more amazing than that is the responsiveness I've experienced from its developers. Within a day (often as quick as minutes later!) I get an Email with a patch or fix. Incredible!

Setting up the software was easy an intuitive. The program does great job of allowing my staff and clients to enter tickets via Email or web-page. Then, people can work the tickets and the client automatically gets notices along the way. The configuration and security levels really allowed me to customize this software to be used the way I need it. Lots of little extras, like email templates, saves searches, and per-user address books, tie it all together nicely.

This version has been so great, I can't wait to see the upcoming features in their new versions!

CFTicket has streamlined our support operation. The product is extremely powerful and flexible yet easy to use. I strongly recommend it to anyone interested in an enterprise level ticketing system.

CFTicket 2 has dramatically improved our customer service. I don't think we could conduct our business without it. It is the single greatest tool we have purchased.

I've been playing around with CFTicket and just one word: outstanding! It is well written, simple, great interface, by far the best support software we have reviewed.
Congratulations on such a great job.